UPDATE 8/9/19 – Pennsylvania American Water has lifted the boil water advisory. READ MORE Boil Water Advisory Lifted for Exeter Township

Pennsylvania American Water has issued a precautionary boil water advisory for some customers in Exeter Township in the company’s Glen Alsace system due to a drop in regulated chlorine levels. Approximately 5,050 customers are affected.

Pennsylvania American Water experienced a drop in regulated chlorine levels due to an equipment malfunction. As a result, there is an increased chance that the water might contain disease-causing organisms. Crews are working to restore chlorine to appropriate levels as quickly as possible.

This notice applies to some customers in the Glen Alsace water distribution system. A map of the affected area is included below.

Photo by American Water Works Company, Inc.

Pennsylvania American Water will be stationing tankers of potable water beginning at 12pm at the following locations. Customers should bring their own containers to fill.

  • Exeter Township Building- 4975 DeMoss Road, Reading
  • Giant Foods- 4655 Perkiomen Avenue, Reading

According the the news release, Pennsylvania American Water crews are working to normalize chlorine levels in the Glen Alsace system. Pennsylvania American Water will collect and analyze additional water quality samples including bacteria samples and will inform customers when boiling water no longer need.

What to do during a boil water advisory?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and cool before using; or use bottled water. You should use boil or bottled water for drinking, making ice, washing dishes, brushing teeth and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses and parasites, which can cause symptoms such as nausea, cramps, diarrhea and associated headaches.

These symptoms are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may wish to consult with your health care provider. People with severely compromised immune systems, infants and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers.