Good news Amazon.com shoppers, Kohl’s will now be accepting free returns from the online retail giant. Now available at more than 1,100 Kohl’s stores nationwide, customers can return eligible Amazon items, without a box or label, for a free return. Kohl’s packages and sends returned items to Amazon returns centers on behalf of customers.
Kohl’s and Amazon first worked together in 2017 to pilot the returns program, which is tested 100 stores in the Los Angeles, Chicago and Milwaukee markets.
“The nationwide rollout of the Amazon Returns program is our single biggest initiative of the year,” said Michelle Gass, Kohl’s chief executive officer. “Our top strategic priority is driving traffic, and this transformational program does just that. It drives customers into our stores, and we are expecting millions to benefit from this service.”
Kohl’s has one location in Berks County, located at 2700 Papermill Rd, Reading, PA 19610.