RAWA issues Consumer Alert following door-to-door Sales Complaints

The Reading Area Water Authority has recently received several customer questions regarding people requesting entry to test their water for contaminants.

In a statement released Friday morning, RAWA is reminding residents that RAWA employees only enter homes in the event of an emergency.

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According to RAWA, an independent company is canvassing the city attempting to sell their equipment, and that those going door to door have similar identification to that of RAWA employees.

“Reading Area Water Authority employees drive distinctively marked RAWA vehicles with PA municipal license plates, wear shirts or jackets with RAWA Water logo patches and always carry a RAWA photo identification card.”

RAWA wants its customers to be aware that the independent company is not in any way related to RAWA, and water provided by RAWA remains safe, as recognized by American Water Works Association.

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RAWA officials say customers should verify the identification of anyone coming to their home attempting to gain entry.

“Please be alert when someone comes to your door asking for entry to your property.”

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Berks Weekly
Berks Weekly
Berks Weekly is an independent and locally owned digital newspaper covering the City of Reading and Berks County. Subscribe today: berksweekly.com/subscribe
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